Privacy Policy

Dear Danielle, LLC (“Dear Danielle,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our mobile applications, create an account, list or rent an item, buy or sell an item, communicate with another member, or otherwise use our services.

How We Use Information

We may use information to:

• Operate Dear Danielle;
• Facilitate rentals and sales;
• Facilitate member payouts;
• Verify accounts;
• Process payments;
• Facilitate shipping;
• Enable messaging;
• Prevent fraud;
• Communicate with you;
• Improve the platform;
• Comply with applicable law; and
• Process claims;
• Market our services;
• Personalize the experience;
• Protect Dear Danielle and its members;
• Provide customer support.

Information We Collect

We may collect:

Account Information

Name, email address, phone number, profile information, photographs, credentials, and other information you provide.

Listing Information

Photographs, descriptions, measurements, condition, pricing, availability, designer information, and other listing details.

Transaction Information

Rental dates, purchases, sales, fees, refunds, shipping information, exchanges, payouts, and transaction history.

Payment Information

Payments are processed through Stripe. Dear Danielle may receive transaction and payment-related information necessary to facilitate transactions but does not necessarily receive or store complete payment-card information.

Communications

Messages exchanged through Dear Danielle, customer support communications, reviews, ratings, and other interactions.

Technical Information

IP address, device information, operating system, browser, application activity, approximate location, and similar technical information.

How We Share Information

We may share information with service providers that support payments, shipping, hosting, analytics, fraud prevention, communications, customer support, technology, and other business operations.

We may also disclose information where reasonably necessary to comply with law, respond to legal process, prevent fraud, protect safety or property, enforce our agreements, or complete a corporate transaction.

Member Information

Certain information associated with public profiles, listings, reviews, and other content may be visible to other users.

Messages sent through the platform may be accessible to the recipients and may be reviewed or retained as permitted by law and our policies.

Cookies & Similar Technologies

We may use cookies, pixels, analytics tools, mobile identifiers, and similar technologies.

Third-Party Services

Dear Danielle may integrate with third-party providers including Stripe, shipping carriers, hosting providers, analytics providers, app stores, and other service providers.

Your Rights

Depending upon applicable law, you may have rights regarding access, correction, deletion, portability, or other uses of your personal information.

Data Security

We maintain reasonable safeguards designed to protect information. No method of electronic transmission or storage is completely secure.

Children

Dear Danielle is intended for individuals 18 years of age or older.

Changes

We may update this Privacy Policy periodically.