help centre
Everything You Need to Know
Find answers about renting, lending, selling, shipping, protection, and making the most of Dear Danielle.
Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our mobile applications, create an account, list or rent an item, buy or sell an item, communicate with another member, or otherwise use our services.
Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the Dear Danielle website, mobile applications, marketplace, and related services
Protection Policy
Dear Danielle is built around trust. Someone is trusting another person with a favorite piece. A Renter is trusting that the piece she receives is what she saw online.
Sustainability
The fashion industry has a significant environmental footprint. According to the United Nations Environment Programme, textiles are responsible for 2–8% of global greenhouse gas emissions and use enormous amounts of water each year.
Frequently Asked Questions
Quick answers to help you shop, rent, sell and share with confidence.
Fee Seclude
We believe in a transparent and fair fee structure that support our community, keeps fashion accessible and helps more beautiful pieces find their next chapter
Shipping Courier & Carrier Claims Policy
When fashion travels, things can happen. Dear Danielle may facilitate shipping using prepaid shipping labels.
Cancellation & Refund Policy
Community Guidelines, The Dear Danielle Way Beautiful things are better when they're shared with care.
Exchanges & Shipping
However you get it, make it yours for a moment. Dear Danielle gives members two ways to exchange items.
Community
Quick answers to help you shop, rent, sell and share with confidence.
Contact Us
Have a question? A Collaboration idea? Something beautiful you’d like to share?
Concierge
Your Closet. Without the Work. Have beautiful pieces you’d like to rent or sell—but don’t have the time to photograph, list, manage, or ship them?
Become an Ambassador
We're looking for women who love fashion, have a strong personal style, and enjoy sharing things they discover with their community. You don't need a huge following.
How it Work
Fashion was made to be shared. Whether you're renting, lending, buying, or selling, Dear Danielle keeps it simple.
Our Story
Dear Danielle is a fashion-sharing platform where women can rent, sell, and share pieces from their closets. We believe beautiful clothing deserves more than one story.